All posts in Conflict

3 Questions – How Good Are You at Giving Performance Feedback?

Ever notice that books about how managers can learn to give performance feedback focus on really difficult conversations first? It seems like a completely awful place to begin. Sort of like […]

Use Your Brain – it’s Good for Mindfulness

I teach clients to develop communication skills that help them stay present, effective and engaged at work. These skills are profoundly helpful and are easily observed as beneficial when practiced […]

Mars in Retrograde & Other Workplace Issues

Here’s a question: how many of us consider wildly subjective factors when making management decisions? Things like justifying an employee’s odd behavior because his kid just left for college; or […]

Good Conversations – Part 3

Getting Commitment: – If you don’t ask for it, you won’t get it You have now made your expectations clear. You have communicated clearly and everyone has the same information. […]

The Negative Side of Positivity

I am an optimist. I would rather trust the potential I see in people and situations than be cautious of it. But, because my penchant for rose-colored glasses has bitten […]