All posts in Manangement

Powerful Waves of Emotion in Vermont

Irene’s Contribution to Management Theory Last week Hurricane Irene clobbered Vermont. Though she was officially a tropical storm by the time she made her way up the coast and into […]

Asking Worker Bees to Wing It

In the US, we like people with independent spirits: people who want to blaze new trails, be masters their fate, and stake their claims. We like rugged individuals who are […]

Earth, Wind & Fire

Problems at work often focus on elemental descriptions: I’m completely buried; I’m blown-away; this project is on fire; we’re totally under water. That may be a sign that we enjoy […]

Good Conversations – Part 4

Follow Through Up to this point you have communicated clearly, set expectations and confirmed commitment. Now you’re ready for the last part: following through. This is the step that most […]

Good Conversations – Part 3

Getting Commitment: – If you don’t ask for it, you won’t get it You have now made your expectations clear. You have communicated clearly and everyone has the same information. […]

Good Conversations – Part 2

Setting Expectations One of the most common workplace complaints I hear is about employees who do not meet basic expectations. They are late, they behave in ways that are awkward […]

Style & Substance – Communicating with Your Own Voice

Have you ever appreciated what someone had to say despite her unappealing tone? Ever listened to someone drone on for no real reason just because his voice was pleasant? Chances […]

Of course they want to know why. So do you.

Generation Y gets a lot of bad press for being a generation that wants to know WHY they have to do things at work. Their questions are seen as annoyances: […]

The Negative Side of Positivity

I am an optimist. I would rather trust the potential I see in people and situations than be cautious of it. But, because my penchant for rose-colored glasses has bitten […]

Hey, Look! Free Brains!

Many companies use the phrase, “people are our greatest asset.” It is a fine sentiment. Despite the common use of that statement, senior management is often suspicious of their greatest […]